Refund & Replacement Policy

    30 Days Refund/Replacement Policy

    Covered Reasons:
    Our 30 Days FULL Refund/FREE Replacement Policy covers the following reasons. If you qualify for a refund or replacement, there will be no need to return the received item.

    1. Defective/Damaged/Broken/Not Functioning Properly
    2. Different from Description or Customization Information
    3. Incorrect or Mismatched Size
    4. Lost/Missing Items

    Non-Refundable/Non-Replacement Reasons:
    The following reasons are NOT covered by our 30 Days Refund/Replacement Policy, and we are not liable for these issues:

    1. Request After 30 Days
    2. Pick the wrong size, product, address, custom information, etc.
    3. Misuse/Damage by Customer
    4. Washed/Worn/Soiled Items
    5. Personal Reasons, change of mind, etc.
    6. Promotional Purchases

    Refund and Replacement Process:

    1. Contact Customer Service [Here]
    2. Request Refund/Replacement details with photos of the items you received and the received package's cover including the detailed shipping label to best assist you.
    3. Receive Refund or Replacement

    Refund Time:
    If your refund is approved, the funds will be applied to the same payment method used for the purchase. Here's the expected time for refunds to appear in your account or statement:

    • Credit Card: Up to 10 business days.
    • PayPal: 3 to 5 business days.